Our target is to minimize non-productive time in our clients’ interaction with us, their telecommunications service provider. We care about quality and constantly improve our customer care procedures. Time should never be lost. Time losses must be minimized when changing ones set of services, during the connection process, with technical support, during the sorting of paperwork with authorities, etc. Our priority is maximum efficiency in our solutions.
By 2012 the Master-Connect fiber-optic network had links into more than 1,500 commercial buildings. Only in Moscow is the average distance from any building to Master-Connect’s route cable network less than 350 meters. These figures improve every year. Over the next two to three years we plan to cover all buildings in the Capital. This will enable us to reach our main target – to be always close to you.
Unless a Company is a monopoly, its reputation is the corner stone of its business. For this reason we care about our reputation and business history, as we are trusted by well-respected clients, the majority of which are developers, management companies, owners of commercial property in Moscow and St. Petersburg, large corporate clients, international corporations and state institutions.
We are specialists. Unlike other companies, which spread their efforts in various directions, we concentrate our experience and abilities on one of them i.e. providing telecommunications services to business. Our Holding’s assets are its own member Companies, which carry out the setting up and servicing of the complete range of telecommunications services for our clients who include building companies, operational organizations, engineering and service companies, service providers, etc. For this reason we know how to quickly connect our client and to provide them with the highest quality service.
As well as the vast range of traditional communications services, we also have many unique offers: these include the rental of fiber optic in one of Europe’s largest networks, the provision of futuristic digital telecommunications (1 Tbit/s), the life-time fixing of telephone numbers, the transfer of network infrastructures from one office to another, the unification of geographically spread divisions of a large company with a single infrastructure ‘cloud’, etc. Innovations in Practice
The very latest technological breakthroughs in telecommunications should not only be for exhibitions. They should work for you, our clients!
We treat every client individually. With this philosophy, we understand and satisfy our client’s needs more precisely. For the client with unusual demands, we can design projects with consideration for their unique requirements. Companies with modest budgets can count on a significant reduction in costs for typical standard projects. Special service packages on offer also enable the client to be economical without adversely affecting quality. In all business there are many ways in which money may be saved and, equally, others where one shouldn’t be tight! We know our clients needs and will recommend an optimum telecommunications solution from an expenses point of view.
Not only do we provide services, we also provide connection! We will become your partner and compatriot for many years to come. We perform a complete range of tasks from planning, building of communications lines, providing new generation telecommunications. Mastertel will solve all relevant telecommunications-related matters and will provide the client with a complete, ready-to-go solution.