At the end of March Mastertel began work on its project with Natalie Tours, a leading Travel Services Provider in the tourist industry. For its side of the agreement, Mastertel shall provide telecommunications for the tour-operator’s central office at 25 Sadovaya-Kudrinskaya as well as the Company’s call-centre.
The newly introduced services will enable the reliable operation of all internal business processes in our client’s Company and, as a follow up, will increase efficiency and high quality services provision.
«A highly competitive telecommunications service market dictates the need to fight for clients’ loyalty and to provide more and more accessible services while maintaining their high quality. Natalie Tours is an important strategic client for us and that is why we intend to provide the Company with a competitive advantage over the long term», commented Vitaly Ezopov, Executive Director of Mastertel.