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RusDolg Corporation

Company Profile

The Company has been successfully working in sales, regulation and personal & corporate debt collection since 2001. The main aims of GC RusDolg are: the development of an open and legal debt collection market in Russia, where each and every creditor would have an avenue to legally settle debt situations, to be able to state their right of claim, to request debt settlement (out of court) as well as seeking court decisions, always adhering to constitutional and other rights of debtors. The legal provision of debt collection services is one of many very important tasks of this Group of Companies. Specialists of the Group have been actively working on the drawing up of a ‘profile law’ regulating all debt collection activities. They are actively consulting with the Parliament of the Russian Federation, as well as with a number of Russia’s other Ministries and Institutions.

Case

At the moment of signing for partnership with Mastertel, The RusDolg was already collaborating with another Connection Service Provider. To improve their productivity the management of the client company decided to invite Mastertel as their additional telecommunications partner.

“Putting all ones eggs into the same basket is a bad strategy. That is why we have decided to invite Mastertel to become an additional Telecommunications Service Provider for our enterprise. Mastertel’s telecommunication lines and high quality connection with distant regions are part of an excellent solution for RusDolg’s telecommunications requirements. In particular we would like to note that connection of each of our new services was performed in record short time! Despite the fact that we had previously used the services of a sole provider, Mastertel’s stable and positive reputation tipped the balance and we came to a decision to also collaborate with this Provider”.

Igor Honyakin, RusDolg’s Corporation Technical Director.

Solution

Mastertel has provided the client with a reliable reserve-link high-speed Internet connection as well as 100 dedicated telephone lines for its Call Center.

“One of keys to business success is the reliability, speed and quality of its telecommunications. It is vitally important to remain connected with your clients, partners, suppliers and staff members. In today’s modern business environment, this is a ‘must’. Mastertel pays particular attention to the stability and quality of the connection they provide, therefore facilitating uninterrupted business processes. We are sure that, with RusDolg Corporation, we are beginning a long and mutually favourable collaboration”

Denis Kazachkov, Head of Mastertel’s Department of Active Sales.

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