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The ‘fight’ to win a client, end-consumer or a partner is becoming very significant for the modern business. One telephone call can sometimes mean a great deal to a company. For this reason it should be a priority in all modern companies to accept and service every incoming phone call. It is therefore necessary to use one telephone number with many trunk lines through which incoming and outgoing calls may be made. In this case the telephone number remains unchanged and is never engaged.

Mastertel provides multi-channel telephone lines to all of its telephone numbers thanks to the use of only modern telephone technologies. The client may receive multi-channel lines according to any chosen connection variant: through digital trunk lines, analogue lines, wireless technologies or with the use of IP-VPN.

The main advantages of this service are:

• You have a number which is never engaged;
• The dedication of multi-channel telephone lines to any of Mastertel’s telephone numbers – public, Freefone or customised;
• The provision of multi-channel telephone lines is possible according to any chosen variant of connection;
• You have the possibility to enlarge your telephone network depending on your needs;
• You receive digital connection services with high quality data transmission;
• The provision of a constant non-failure connection based on frequent reserving of channels and round the clock network monitoring.

After commissioning a technical telecommunications complex, Mastertel (aided by a global monitoring system) carries out permanent control and servicing of all network elements, improves its structure and increases its carrying capacity (depending on load increases). Our technical support service works 24 hours a day, 7 days a week.